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FAQ

  • Q How to install the machine correctly?

    A We will provide a detailed installation video. Follow the video instructions. You can contact us anytime for answers.
  • Q How to install the output center?

    A Remote manual installation, hassle-free installation throughout.
  • Q How to properly maintain the machine?

    A Store in a dry, ventilated, and cool place, avoiding direct sunlight.
  • Q How many ink cartridges can the plotter hold at most? Can it cut paper? How many rolls of paper can it hold?

    A It can hold 2, 3, or 4 ink cartridges. It can be equipped with a cutting function. It can hold a maximum of 2 rolls of paper.
  • Q What is the ink cartridge capacity?

    A One ink cartridge has a capacity of 42ml, and one ink bottle has a capacity of 500ml.
  • Q How to properly repair the machine?

    A Follow the instructions for adjustment, paying attention to safe operation. You can also consult a technician.
  • Q How to properly transport the machine?

    A The machine is packaged in a delicate wooden crate to avoid bumps and compression.

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Add: Building F6, Zone F, Jianghuai Supply Nest Phase II, Intersection of Jingqi Road and Fortune Avenue, Chengnan Daokou Industrial Park, Mengcheng County
Phone: +86-19356728997
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